CARM Portal Assistance

Get step-by-step guidance for CBSA's CARM client portal and import customs brokerage services.

CARM Portal Setup

Register and manage your import-export account with our expert assistance.

Expert Guidance

We help you navigate the complexities of the CARM portal and customs brokerage.

Secure User Permissions

Assign permissions to users securely and efficiently.

Get step-by-step guidance on using CBSA’s CARM Client Portal to register, update, or authorize access to your import-export account. This includes setting up a Business Number (BN9), creating or managing your Import-Export (RM) account, and securely assigning permissions to other users.

Here’s a simplified guide for setting up and managing a Canadian import-export account through CBSA:

1. Register a Business Number (BN9): If you’re new to Canadian imports/exports, get a BN9 through the Canada Revenue Agency.

2. Set Up or Manage Your Import-Export (RM) Account: Access the CARM Client Portal to create or modify your import-export account.

3. Authorize Delegates: In CARM, add employees or third parties to manage your account securely.

4. Authorize ARGO as your Customs Broker broker (a Project management program) to create and submit your transactions to CBSA,

   do releases and final accounting via CARM portal submitting CADs (CAD is Commercial Accounting Document).

For more information, visit the CBSA guide.